This Privacy Policy explains how Alexandre Morais Hair (“we,” “our,” or “us”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller
The data controller responsible for your personal data is:
Alexandre Morais Hair
Email: alexandre_amp@hotmail.com
Phone: +41 78 669 40 09
Personal Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly:
Full name
Email address
Phone number
Appointment details and preferences
Information collected automatically:
IP address
Browser type and version
Device information
Website usage data (pages visited, time spent, etc.)
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual necessity – to book and manage appointments
Legitimate interests – to improve our services and website
Consent – for marketing communications and optional cookies
Legal obligations – where required by applicable laws
How We Use Your Data
Your data is used to:
Provide and manage salon services
Schedule and confirm appointments
Communicate with you regarding services or inquiries
Improve user experience on our website
Send promotional content (only with your explicit consent)
Appointment, Cancellation and No-Show Policy
When booking an appointment with Alexandre Morais Hair, you agree to the following terms:
- Appointments may be canceled or rescheduled free of charge up to 24 hours in advance.
- Cancellations made less than 24 hours before the scheduled time may incur a fee of 50% of the service value.
- Failure to attend an appointment without prior notice (“no-show”) may also result in a 50% charge of the booked service.
This policy is necessary to protect our time and ensure availability for all clients.
Data Sharing and Transfers
We do not sell your personal data.
We may share your data with:
- Service providers (booking systems, hosting)
- Payment processors
- Authorities when legally required
All third parties comply with GDPR standards.
International Data Transfers
If data is transferred outside the EEA, we apply safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
Data Retention
We retain personal data only as long as necessary for:
- Service delivery
- Legal compliance
- Dispute resolution
Your Rights Under GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
Contact: alexandre_amp@hotmail.com
You may also lodge a complaint with a supervisory authority.
Cookies and Tracking Technologies
We use:
- Essential cookies
- Analytics cookies
- Marketing cookies (with consent)
You can manage your preferences at any time.
Third-Party Links
We are not responsible for third-party privacy practices.
Changes to This Policy
We may update this policy periodically. Updates will be posted with a new effective date.
Contact
Alexandre Morais Hair
Email: alexandre_amp@hotmail.com
Phone: +41 78 669 40 09